Please make sure you:

• Provide the correct address and check your personal details are correct
• Use the booking notes to:
  • Add any directions needed to enter your building
  • Let your practitioner know if there’s parking space available near your house
• Make sure there’s enough space to accommodate the treatment table, leaving enough space for the therapist to move around it – a 2x2m space is ideal

Please wear clothes that you can freely move around in for the assessment.

The level of undress required will vary depending on the area being treated and type of injury, but this will be discussed during the consultation. You can undress to a level that you are comfortable with. Our services are strictly professional and you are required to wear your lower half underwear at all times during your treatment. Prior to your treatment starting, the practitioner will step outside so you can get undressed in privacy. At the end of the treatment, they will leave the room to allow you to slowly get up and dressed.

During treatment, only the area being worked on will be exposed.

For an initial consultation, we will take a detailed case history to make sure we have all the information we need to make a diagnosis. We will then carry out an examination and assessment to verify the diagnosis. Following this we will make sure your diagnosis is explained to you in full and the course of action that shall be taken.

In most cases, we will begin treatment with your full understanding and consent. however in some extreme cases the assessment can take up a full session

Following a treatment you may feel a little tired or sore up up 24-48 hours after, if you have any concerns following treatment please give us a call.

If you are training for an event, the type of sports massage can be tailored to you so that your muscles will feel more energized instead – for example, in a pre-event massage, lighter techniques are used to boost circulation and make recovery time quicker following strenuous exercise.

A professional osteopath cares about alleviating your aching muscles/joints, stress levels and helping  promote a sense of well being and never about what you look like. We want to help you!

We will keep you covered at all times (during the examination this may not be possible but we will work within your comfort levels) and will only uncover the parts that are being treated, if you would prefer for an area to be avoided we are more than happy to oblige to make you feel more comfortable.

Common concerns of clients are:

• Being self conscious about scars, stretch marks, body hair and cellulite
• Having a flare up of acne
• Believing they are overweight

None of the above are a concern to us and we are non-judgemental. Every body is different and you shouldn’t feel afraid to seek treatment because you don’t fit what you believe to be a ‘societal body ideal’. 

Please contact us if you have an concerns about this, we can help you in an accepting way, no matter what your worries may be.

Before your session, the therapist will ask some general health questions and it is important that your inform them of any health problems or medications you are taking.

Some of our oils are nut-based so let us know if you have a nut allergy.

Generally, contraindications for treatment include acute infection, open wounds and broken bones.

Treatment isn’t recommended in your first trimester of pregnancy

Please contact us if you are unsure of anything!

A sports massage is likely to be more intense than a Deep Tissue but should never be painful, the pressure can always be adjusted to suit you – everyone’s tolerance and needs are different. Some techniques will be more uncomfortable than others such as trigger point therapy that can cause discomfort in those recovering from injuries. Constant communication will be provided during these techniques and will be discontinued should anything be beyond the clients comfort level.

Following your massage, your muscles can feel sore for a 24-48 hours, though it may also help to alleviate existing soreness long-term. 

There are various sports massages that are tailored to specific injuries and types of exercise. You can also choose to have different kinds of treatment before, during or after exercise or injury. These include:

• maintenance or training massage
• pre-event massage
• inter- or intra-event massage
• post-event massage
• rehabilitation massage